Effective Date: March 17, 2026

1. Information We Collect

1.1 Personal Information You Provide When you interact with our website, we may collect the following personal information you voluntarily provide:

•  Full name 
• Email address 
• Phone number 
• Mailing or billing address 
• Booking or reservation details 
• Guest preferences and special requests 

1.2 Payment Information

When you make a reservation or complete a transaction on our website, we collect payment-related information, which may include:

•  Credit or debit card number 
• Billing address 
• Payment verification data 

Payment information is processed through secure, third-party payment processors. Relocate Ready Stays does not store full credit card numbers on our servers. All payment transactions are encrypted using industry-standard SSL/TLS technology.

1.3 Automatically Collected Information (Cookies & Analytics)

When you visit our website, we automatically collect certain information through cookies and similar tracking technologies, including:

IP address and approximate geographic location 

• Browser type and version 
• Pages visited and time spent on pages 
•  Referring website or search engine 
•  Device type and operating system 

We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You may adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

2. How We Use Your Information

We use the information we collect for the following purposes: 

• To process bookings, reservations, and payments 
• To communicate with you about your reservation or inquiries 
• To send booking confirmations, receipts, and updates 
• To respond to customer service requests and support 
• To send promotional emails or newsletters (with your consent) 
• To improve our website, services, and user experience 
• To comply with legal obligations and enforce our Terms of Service 
• To detect, prevent, and address fraud or security issues

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

3.1 Service Providers 

We may share information with trusted third-party vendors who assist in operating our website and providing our services, such as payment processors, email service providers, and analytics platforms. These providers are contractually obligated to protect your information and may not use it for any other purpose.

3.2 Property Owners or Managers 

To complete your reservation, we may share relevant booking details with the property owner or manager associated with your stay. 

3.3  Legal Requirements 

We may disclose your information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Relocate Ready Stays, our users, or others. 

4. Cookies and Tracking Technologies

Our website uses the following types of cookies:

•  Essential Cookies: Required for the website to function properly, such as maintaining your session during a booking. 
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics). 
• Preference Cookies: Remember your settings and preferences for a better experience. 
• Marketing Cookies: Used to deliver relevant advertisements, if applicable. 

You can manage your cookie preferences through your browser settings or a cookie consent banner if displayed on our site. For more information about cookies, visit www.allaboutcookies.org.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Payment records may be retained for up to seven (7) years in accordance with financial recordkeeping requirements.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL encryption for data transmission and secure storage practices for payment information.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you. 
• Correction: Request correction of inaccurate or incomplete information. 
• Deletion: Request deletion of your personal information, subject to certain exceptions. 
•  Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.
• Data Portability: Request that we transfer your data in a portable format. 

To exercise any of these rights, please contact us using the information provided in Section 10 below.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Relocate Ready Stays : 

• Address: 800 exposition avenue Dallas , TX 75038 
• Phone: 972-472-8607
•  [email protected]

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.